On this page, you find the most frequently asked questions about donating to our server. If your question is not on the list, please contact us! 

1. Which payment options are available?
The checkout process is handled securely by Tebex. They offer nearly every payment gateway available for any country in the world!

2. I accidentally ordered the wrong package, can I still change it?
That can happen! Just mail us at support@rustywasteland.eu or ask an Admin in-game and we will change the package for you.

3. How do I claim my reward?
In most cases, you should get your rewards as soon as you log in to the server. If you are online when purchasing, you will usually get your package within 5-10 minutes of purchasing. In case you didn't receive anything after 15 minutes, please contact an in-game admin or email us at support@rustywasteland.eu

5.  How do I cancel my subscription?
In case you paid with PayPal, you have to log-in to your PayPal account and click the "Settings" gear icon next to the "Log Out" button. Select  "Preapproved Payments" under "Payment Settings"  Here you can manage your subscriptions and cancel them if you want to. If you are not sure if it got canceled, please contact us so we can double-check for you.